80% of my shifts are closing shifts. Do not get me wrong, I am not complaining. In fact, I am extremely grateful for a job that works around my not-so-normal 40 hour week. But along with closing shifts come closing duties, and a whole bunch of shit that always seems to happen the last hour of work. Shit caused by people who choose to wait until the very last minute to drop off their prescriptions. Let us call these people...Last Minute Fillers [name taken from a pharmacy blog].
The Last Minute Filler...
Comes to the counter 10 minutes before closing wanting hospital discharge medications filled. There is no physician's name printed on the papers, and the signature is illegible.
Has a transfer from another pharmacy, which is closed for the day.
Has been out of cholesterol medicine for the past two days and is just now requesting a refill on an out-of-refill Lipitor. This cannot wait one more day, and a loan is insisted.
Drops off a Solodyn prescription and waits until after the $75 rings up at the register to bring to our attention a discount card that should be applied.
Has never filled at your pharmacy before and does not have any insurance information on them. Oh, but wait, they have a medical card on them, is that not all you need?
Just recently acquired changes in their insurance plans. Though kind enough to print 'temporary' cards off the internet, it does not have the sufficient information needed.
Oh, and do not bother asking the Last Minute Filler when he/she drops off the prescription if he/she would like to wait. Of course they do. You just slap a label on it, right?
The Last Minute Filler...makes you want to go home and drink.
4.06.2008
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1 comment:
UGH i hate last minute fillers too.
esp if they have like 2+ rxs and insurance.
sometimes my rph will lie and say we're out of something really common like vicodin 500's hah, just bc he doesnt' want to deal with it. haha!
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